HOW DO I CHANGE OR CANCEL MY ORDER?
Please use the form on this page and choose department ‘Cancel or Exchange’ so we can change or cancel your order before it is shipped.
WHEN WILL MY ORDER BE SHIPPED?
Orders made before 1:00 p.m. (NZST) will be shipped the same day. Orders made after 1:00 p.m. will be shipped the following work day.
HOW DOES IT WORK WITH TAX AND CUSTOMS?
All prices on our website include New Zealand tax which is 15% of the price. You should be aware of your own local tax laws and any fees that apply when making online orders.